Simply the best! X I can’t praise Justin enough- so professional with a personal touch x
I am a nurse and since having to wear full PPE and taking my glasses on and off to clean them, my glasses had stretched and kept falling down my nose....the last thing you want the minute you enter an isolation bay! But thanks to Justin today for fixing my glasses and giving me lots of microfibre wipes to clean them with....all free of charge! Such an amazing local business and I will certainly be returning for new glasses when this is all over 😷🌈🤓
Unparalleled service from a truly great opticians. Always fast and reliable with orders and gets everything perfect for your glasses and sunglasses, too. Thank you Justin!
First time using an independent Optician since I've needed glasses and after waiting every 2 years for my test and new glasses this is the only place that has told me I should be getting them tested annually as I'm diabetic. First class old school customer service like you used to get but rarely find these days
After an extremely thorough eye test I was pretty set on getting yet another pair of Oakleys which are my go-to brand. I am glad I didn't as Justin recommended some carbon fibre frames which were even better, knowing exactly what I was after. Fantastic service that you just don't find in the large chains.
Unbeatable service. From the eye test - to the choice of glasses through to the fitting - and then superb after sales service. The type of service you only get dealing directly with the business owner - at about the same price as the supermarket.
Awesome! Love my new glasses n sunglasses Super impressed with the professional & thorough service, but even more so with the attention to detail & Justin knowing exactly what will suit you! Lovely, friendly staff too, so pleased. Definitely will be a returning customer and highly recommend
I can fully recommend Justin and Justine, they are very friendly and professional.
I have cerebral palsy and they catered to my needs and more besides and treated me like any other customer.
They have provided excellent aftercare and provided me with the best service possible.
Thanks Justin and Justine
First Class Customer Service and Products . Very happy with my bifocals
Rang Friday as my sons glasses had completely broken into bits. Got appointment Saturday for eye test. Glasses ordered and here by Tuesday. Brilliant service. Now he's happy he can see again.
Can't recommend highly enough. Personal friendly service, Justin is never in a rush he advised every step of the way. So glad this is in Horwich and will recommend to others
Nothing is ever too much trouble. Friendly, professional. All my family go here. Always been brilliant with our son who has worn glasses since he was 1 year old. Charlie often asks if we can go to Justine's house 🙂
Absolutely unparalleled products and service. I'm confident that this store will be the next big thing in its industry, and that its products will be timeless.
Really friendly and takes time to get YOUR style just right.
I received fantastic service. I’ve just picked up my glasses (they only took a week) and am really pleased with them. Justin has a great range of eyewear and has an excellent eye for helping you choose glasses to suit your face and personality, and nothing seems to very too much trouble. Thank you.
To finally find a helpful and professional opticians. Had my eyes tested by a wonderful optician who didn't rush me and took the time to explain the tests. Then getting help to find a frame that suits and fits me. Great communication all the way and very happy with my new glasses that fit perfectly and look stylish.
Whenever I've been in either for an eyetest or to pick new sunnies I've had great service from Justin and his team. They're friendly and really knowledgeable. I'm particularly impressed not only with the range but also that he can either order lenses in or make lenses for you. As someone else has said Justin has a really good eye for picking out styles that will suit you, and has endless patience if you try on practically every single one of them! I also appreciated his team'… See more
As a fellow health care professional I want to share my experience about how Justin provides his service in Horwich.
I joined his practice about two years ago after my previous practice closed and I was met with a really warm welcome.
Recently one of his staff found an issue with my eye, it was dealt with professionally and with compassion.
All I want to say is if your needing an optical assessment, or anything relating to eye care,
Call in and see his practice, I'm sure you wont be disappointed,
Great opticians. Helped find the best frames for me, very friendly and top customer service.
Excellent optician,highly recommended,couldn't be more helpful both with the eye test and selecting frames for glasses and sun glasses,thanks Justin and Faz for your help
i came into day for an eye test after i was refused one from Specsavers as they said headaches was nothing to do with eye sight but justin kellett was brilliant and needed new glasses due to getting bad headaches.
What can we say.Justin an staff. Superb .
Both my girls have recently needed glasses.
Justin knew the styles that would suit them.
Super fast to get the glasses .
A great Local Place .See you soon for my new 😎😎😎
Return visit to Justin for new glasses. The service and professionalism of Justin and his staff is outstanding. Nothing is too much trouble, including my trying on almost every pair of glasses in the shop. Such a friendly and welcoming local Opticians. Wouldn’t t hesitate to recommend to all my friends and colleagues.
See you soon Justin for my shades😂
professional friendly service and fabulous glasses once again.
First time I have been to this opticians. Would highly recommend them. Justin couldn't have been more helpful in assisting me to choose glasses and sunglasses. So pleased with new specs and loads of people admired the designs. The varifocal lenses recommended give such clear vision. All the staff are so helpful and friendly
brilliant friendly personalised service for my 9 yr old son who has learning difficulties justin found some better fitting glasses and they arrived in just over a week👍
A heartfelt thank you for taking the time to see my little girl this week and going beyond what you needed to reassure us. I'm so grateful and glad we found you!
Absolutely fantastic service. So good with my daughter and the advise regarding glasses is spot on. I have used well known High Street opticians in the past but they have nothing on the serivxe Justin gives. Would highly recommend to anyone
Had my new specs a couple of weeks now and they are fabulous.
Everyone was welcoming, friendly and very professional explained the process at every stage from eye test to picking up my new glasses
Review from my Grandmother.
Tried numerous opticians over last 3 years, Justin Kellett is definitely the most outstanding. Excellent service, consideration and care. Most satisfactory.
You get a really good service at Justin's very friendly nothing's to much trouble for him would highly recommend him to anyone
Fantastic service. Friendly, genuine. Justin spent half hr just helping me pick the right style frames then when they came he spent 40mins altering them so they fit perfectly. 1st class service, never felt rushed or hurried and best of all it was no dearer than Boots or Specsavers which is where I used to go!!
You will get a great service from Justin... friendly always welcoming and nothing is ever too much trouble for him....I take my young son for his glasses and can see him still going there when he's old enough to take himself...LOL..... He's great with children...100% recommend him.
Brilliant, friendly and efficient care! Thank you.
I will be recommending Justin Kellets to family and friends; friendly professional service with a great choice of frames
Excellent optician, nothing is too much trouble. Amazing service. I fully recommend Justin Kellett. Go to the shop and see for yourself...🙂